account-deletion

Account & Data Deletion Request

Last updated: 26/11/2025

Thank you for using Jleep, provided by Jleep.

We respect your privacy and give all users the right to request deletion of their account and/or personal data, as required by Google Play policies and global privacy regulations.

This page explains how you can request deletion of:

• Your account

• Personal information associated with your account

• App usage data

• Any data stored on our servers

How to Request Account Deletion

If you wish to delete your account and all related data, please send an email to:

📩 info@jleep.com

Use the subject line: Account Deletion Request – Jleep

Your email must include:

1. Your registered email / username / phone number

2. Statement that you want your account permanently deleted

3. Optional: Reason for deletion (this helps us improve)

After receiving your request:

• We will verify your identity (to protect your data)

• Your account and associated data will be deleted within 7–30 days

• You will receive a confirmation email once the deletion is completed

What Data Will Be Deleted

When you request account deletion, we delete:

✔ Account profile information
✔ Email, username, or phone number
✔ In-app activity data
✔ Connect information
✔ Stored preferences
✔ Any files uploaded by the user
✔ Device identifiers linked to your account
✔ Transaction or session data (except where law requires retention)

What Data May Be Retained (Legal or Security Reasons)

We may retain limited information only if required by law, such as:

• Tax-related transaction records

• Fraud prevention logs

• Payment-related receipts (PayTabs/Stripe)
  Retention period: typically up to 90–180 days depending on regulations.

This data cannot identify you after anonymization.

Can You Request Partial Data Deletion?

Yes — you may request deletion of:

• Uploaded documents

• Profile details

• App activity records

• Media files
  Without deleting your entire account.

Please specify “Partial Data Deletion” in your request email.

Contact Information

For account or data deletion requests, contact:

📧 info@jleep.com
🌐https://jleep.com/
📱 App Name: Jleep
🏢 Company: Jleep

Important Notes

• Once deleted, your data cannot be restored.

• Deleting your account will log you out of the app on all devices.

• If you reinstall the app, you must create a new account (if signup is allowed).